VIDEO: How Can Wayfinding Technology Shape Employee Experience?

In a corporate environment, the time employees waste finding meeting rooms and finding other people can really eat into productivity. The problem is compounded in agile environments where people also need to find a place to work each day. Wayfinding technology saves time while also providing a great employee experience. Watch to see a demonstration of wayfinding technology in action.


Hi, I’m Alex Crane, Solutions Consultant with Serraview.

Today I’m here to talk to you about a question we get asked often by real estate professionals. That question is, where is Bob? Bob could be a co-worker, or even an office space.

To answer that question, we’re going to talk about how wayfinding technology can enhance the employee experience in any office space.

Let’s take a look.

Let’s say I’m traveling from New York to visit my organization’s office in Australia for the first time. I’m really excited to be teaming up with my colleague, Bob Dory, while I’m there. Wayfinding technology helps me answer that key question: “Where’s Bob?”

I can type Bob’s name in my Search tab, and when I tap the magnifying glass, the Serraview locator will search through all of my co-workers in the organization, as well as the meeting spaces.

There’s Bob! By tapping on his name, I can see exactly where Bob sits. I am also presented with Bob’s contact details, so I can give him a call or send him an email to make sure he’ll be in the office. Instantly I’m connected with someone on the other side of the world.

After I arrive, Bob and I want to have an impromptu brainstorming session with the whole team. We need a boardroom. Going back to our Search tab, Bob finds his favorite room is free. We can see where the boardroom is located on the floor; it’s got the whiteboard we need, and we can book it to use, right now.

But what if that office over in Australia is a flexible workplace? And what if Bob sits at a different desk every day? Whether I’m walking into the building for the first time, or I work there each day, flexible workplaces present new challenges.

The first is: Where is Bob today?

And the second is: Where can I sit?

Serraview uses network technology to track real-time utilization of office spaces. So I can find where Bob is sitting today, and book a desk right next to him.

The benefits brought to the workplace by wayfinding technology help to engage employees, bring corporate real estate into focus, and retain top talent.

More importantly, though, wayfinding technology provides a positive employee experience. People are more engaged, they’re more connected, and they’re happier for it.

Thanks for watching!

If you would like to ask Serraview a question, feel free to post it on Facebook, LinkedIn, or Twitter using the hashtag: #AskSerraview.

Learn more about modern wayfinding technology and productivity from this related blog: Wayfinding Apps Help Employees Work Smarter & Faster

If you’re interested in further exploring smart building technology, watch this recorded webinar about how sensor data and space planning tools are powering the next generation of workplace technology: Powering the Next Generation Smart Building.

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Jo-Anne Mann

Jo-Anne Mann

Global Head of Client Services at Serraview
Jo has over 15 years of CRE experience, serving as Executive Manager, CRM for Suncorp’s CRE Division, where she delivered workplace management solutions aligned to the group’s strategic business plans. Jo led Suncorp’s successful implementation of ABW environments across Suncorp’s entire portfolio in Australia & New Zealand. Suncorp has saved millions, greatly improved portfolio utilization, and provided employees with flexibility, mobility, and a cultural shift toward collaboration. In 2016, Jo joined Serraview as Global Head of Client Success, where she is helping clients build their workplace of the future faster and more efficiently, by implementing workplace management strategies that achieve both bottom line savings and top line productivity improvements.
Jo-Anne Mann
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