Impact of Integrated Workplace Management System on Today’s Workplace

Is the Integrated Workplace Management System (IWMS) right for the modern workplace? Today’s workplace has new requirements that have pushed the boundaries of what the workplace management tools and practices of yesterday can support. There’s a new IWMS model that can leverage existing investments and better support the workplace of the future.


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Hi, my name is Simon Davis, Vice president of Business Development with Serraview. As an 18-year veteran in the corporate real estate technology world, I am often asked the question about what I feel is the impact of the integrated workplace management system (or IWMS) in today’s environment.

To give you a bit of history, IWMS systems were developed in the late 90s and early 2000s to help corporate real estate executives manage both the operational and strategic elements of their portfolio.

The integrated workplace management system had a great foundational basis. As needs have changed over the years, IWMS has exploded into a much larger entity.

In 2005 or so, sustainability was added as another discipline.

Very recently the requirements of FASB 13 lease accounting change rules have meant considerable development has been required across all integrated workplace management system vendors.

The success of the integrated workplace management system unfortunately has caused issues when it comes to their ability to develop and serve the traditional tenants of IWMS on a long term basis.

Michael Bell, who is one of the original founders of the concept IWMS, issued a paper recently called IWMS 2.0 where he talks about the power of using multiple different stand-alone systems integrated through common APIs in order to achieve true best of breed capabilities across multiple service needs.

The benefits of these applications are that they can really truly focus on their core components. Applications such as Serraview being entirely space management focused mean that you have the ability to ensure that the capabilities and functionality are continually being developed and evolved.

New technologies are built on an almost daily basis that can help you manage your portfolios.

That 100% focus on space means that your systems are continually evolving and it means that you are getting better information and data from which to make those strategic decisions.

Systems such as Serraview are also built purposefully for today’s environment. In an agile world, which many companies are moving towards, you do have a need to be able to manage not just a one to one relationship of employees to seats, but one to many across multiple different disciplines, enabling your employees to work in environments that serve them better.

Employees wish to work how they want, where they want and when they want and an agile environment supported by a Serraview system can enable that very very quickly indeed.

That’s not to say that the integrated workplace management system as a concept is dead, but I certainly feel that IWMS systems are now getting better leverage by plugging into modern systems including Serraview.

I really appreciate you taking the time to listen to my video blog. If you have any questions, please reach out to the Serraview team through either LinkedIn, Facebook or Twitter using #AskSerraview.

Thank you very much.

modern workspace: getting started with a hybrid workspace | modern office design

Modern Workspaces: Getting Started With a Hybrid Workspace

Workplace transformation is not something that can be accomplished in a matter of months or even a year. Rather, it’s a continuous journey of evolution and learning that aligns your workplace with your company’s larger objectives. If your company is just starting out on this journey, you’ve certainly realized that it’s impossible to modernize your entire portfolio at once. That’s why, among all the buzz about the modern workplace, the term “hybrid workspace” is beginning to emerge.

modern workspace: getting started with a hybrid workspace | modern office design

What is a hybrid workspace? Let’s start with what it’s not: an end in and of itself. Hybrid represents an iterative process of moving from traditional to agile, modern environments that support the changing nature of work.

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Digital Wayfinding: Employee Experience Tools for Hybrid Workspace

As large organizations shift to modern, agile workplaces featuring non-assigned seating, there are many changes for employees. One of the biggest changes is giving up their desks and figuring out where they will work each day. With improving employee experience being one of the goals of the workplace transformation, the last thing you want is people having to walk the halls to find a desk every day. That’s the obvious reason why companies implementing agile working need a digital wayfinding system.

digital wayfinding: employee experience tools for hybrid workspace | employee mobile app

However, today’s digital wayfinding tools can do much more than help mobile workers find a seat. They can help to enable collaboration, boost productivity, optimize workspace, and serve as a secret weapon for the CRE team to monitor and improve employee experience.

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PointGrab Partners with Serraview, Taking Aim at $43b Smart Office Market

Integrated into Serraview’s workplace management and optimization software, PointGrab’s CogniPoint smart sensor platform provides building-intelligence data in real-time

NEW YORK and HOD HASHARON, Israel, March 30, 2017 – PointGrab, developer of the CogniPoint(TM) edge-analytics smart sensing solution, today announced a partnership with Serraview, a leading provider of workplace management and optimization software. By integrating CogniPoint into Serraview’s cloud-based space planning software, the companies will help organizations transform their workplaces by delivering real-time space utilization intelligence, resulting in less wasted space, increased employee productivity and better talent attraction.

The integration of CogniPoint into Serraview’s smart office environments solution allows organizations to collect data crucial to tracking and understanding how their employees work best, such as occupants’ presence, count and position in the workspace. By utilizing advanced deep learning neural networks technology, CogniPoint delivers the actionable analytics necessary to optimize space management, energy savings and business intelligence.

“With the growth of mobile workforces, physical office spaces are frequently going unused. Organizations need to better understand how occupants are using work spaces so they can optimize space utilization and improve occupants’ overall productivity,” said Itamar Roth, Chief Business Officer, PointGrab. “Integrating our CogniPoint sensing technology with Serraview’s space management software expands PointGrab’s footprint in facility management and enables customers to access a complete space utilization solution.”

Serraview’s smart office environment solution fosters a collaborative environment in a connected workplace. Timely and accurate utilization analysis aggregated from multiple data sources helps organizations make the best use of smart office environments and their entire workplace portfolio. Serraview’s intelligent wayfinding services remove the anxiety around non-assigned seating, helping employees easily find the right workspace and each other.

“Tracking and understanding space utilization allows organizations to create the most effective and efficient flexible workplace designs that meet the needs of each business team,” said Stephen Macnee, CEO, Serraview. “Adding PointGrab’s CogniPoint technology to Serraview’s space management solution will give our customers the actionable utilization data needed to create agile work environments that enable collaboration and support business goals.”

According to research published by analysts at MarketsandMarkets, the smart-office / smart-workplace market “holds a great potential across the building automation industry,” and is expected to be worth $43.31 Billion by 2020, with compound annual growth of 10.70%. MarketsandMarkets says, “Smart office products help in promoting efficient use of available resources and also ensure sustainability through use of ecofriendly processes.”

About Serraview
Serraview, a leading provider of workplace management software, works with some of the largest and most progressive companies in the world to deliver the workplace of the future. Serraview provides cloud-based tools that drive optimized corporate real estate portfolio utilization, more efficient relocations, and enable smarter, more productive agile work environments. Serraview clients get reliable data and reporting that supports accountability, better strategic decisions and huge bottom line savings. For more information about Serraview and the best way to optimize your company’s workspace, visit

About PointGrab
PointGrab is a leading machine learning and computer vision company that provides smart sensing solution to the building automation industry. The company applies its superior deep-learning technology to the building automation ecosystem, where opportunities to gather data are abundant, but efficient, real-time analytics are lacking. The company is fast growing and supported by world leading engineering company ABB, the global leader in lighting, Philips Lighting, and sector expert EcoMachines Ventures of London, and applies a joint development and market approach with global leading lighting and engineering companies.

Media Contacts
Jenna Beaucage, PointGrab
508-475-0025 x124

Ian Morley, Serraview
+1 646 575 9852

Sensor Data: What It Reveals About Workforce & Workplace

Given the amount of wasted space to be found in the average corporate office (HBR says office usage peaks at 42%), it’s not surprising that so many organizations are looking to make better use of space to reduce property expenses. However, optimizing the workplace is no longer only about cutting costs: it’s increasingly about improving employee experience. Today’s workplace must act as an enabler that supports the workforce in producing their best work and creating innovative solutions.

In many parts of the world, the question in 2017 is not whether to implement modern workplace design, but how to get it right. CRE teams are challenged with providing work environments that meet the needs of a diverse worker population. How can you get the information you need to optimize space utilization AND provide the right mix of space types for each team? Many progressive companies are turning to sensor data to provide that intelligence and drive effective workplace transformation decisions.

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