How Do You Measure Knowledge Worker Productivity | Measuring Employee Productivity

How Do You Measure Knowledge Worker Productivity?

Is your CRE team facing mounting pressure to create workplaces that better support employees and how they want and need to work? As if the demand to reduce property costs was not enough, CRE organizations are increasingly tasked with meeting additional goals like these:

  • Attracting talent in an increasingly competitive climate
  • Supporting employee health and wellbeing
  • Increasing collaboration, seen as the key to driving the innovation companies need to be successful in the knowledge economy
  • Improving knowledge worker productivity, which is essential for improving competitiveness and profitability

How Do you Measure Knowledge Worker Productivity | Productive modern workplace

Corporations are worried by reports of slowing productivity growth, and rightfully so. That’s why even CRE teams are tasked with doing their part to remediate this growing problem. However, organizations are struggling to figure out how to measure the effectiveness of the work they do to improve knowledge worker productivity in particular.

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How the Gig Economy is Impacting the Corporate Workplace

Workforce-Planning-WhiteBy whatever name you call it: the gig economy, shared economy, or contingent economy, the same shift that has led to the growth of on-demand services like Uber and Airbnb is increasingly impacting the global workforce.

“Gig” workers are those who work on a contingent basis: meaning consulting, freelance or temporary. Their number has risen dramatically in the past decade. The increase ramped up around 2007 during the global economic downturn, and by many accounts, gig workers now represent a third of the workforce.

According to Peter Miscovich, Managing Director, Strategy + Innovation, JLL Consulting in New York, by 2020 gig workers will comprise half the workforce, and as much as 80% by 2030.

JLL in support of the Accenture Tech Vision has defined what they term the “Liquid Workforce” that promises to significantly impact CRE strategy.

In the very near future, says Miscovich, enterprise “Liquid Workforce” platforms will be based upon the emerging “Hollywood Model” of working where agile and “liquid” knowledge workers will be intelligently organized via the Internet on a project basis much like Hollywood movies are made today. The future Liquid Workforce will be organized via crowdsourced “uber-like” cloud based work platforms providing greater workforce and workplace efficiency.

The rise of the Liquid Workforce and the gig economy makes one thing clear: the nature of work is changing, and corporate workplaces must be prepared to support that change.

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Problems With Occupancy Reports? You’re Doing It Wrong

Workplace occupancy reports: how’s that going?

Business-Intelligence-WhiteWhat’s your level of frustration with your workplace occupancy reports?

A.  Just fine, thank you. They give me everything I need.
B.  I’m uneasy basing my decisions on them.
C.  Annoyed with what I’m getting and embarrassed to show them to anyone.
D.  I’m tearing my hair out as we speak.

Since you’re reading this, chances are you’re in the B to D range (or even all the way to Z). If so, your frustration with occupancy reports is understandable. After all, there’s a lot riding on the CRE plans and decisions you’re making every day. There’s the cost of long-term leases and all those empty desks, for one thing. Not to mention your reputation and your inability to move toward modern workplaces that better support your business.

Without accurate and actionable information from your occupancy reports, you probably feel like you’re flying blind. As a result, your decisions concerning your CRE portfolio may not be working out as you hoped they would. You are likely facing low occupancy rates, lots of wasted space, and business units that are just as frustrated as you are.

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VIDEO: Creating Corporate Real Estate Reports

Even with well-designed and useful space management reports, there will be times when you’d like to tweak those reports to better suit the needs of your business. Luckily, Serraview’s Customer Support team has access to our proprietary Report Builder tool that makes creating/tailoring custom reports designed to support Corporate Real Estate a breeze. Oona McManus demonstrates doing so with both table-style and graphical reports.


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Improving Time To Value for Workplace Technology Implementation

When you need to take control of your corporate real estate costs, implementing workplace technology is the obvious place to start. Workplace management software helps you collect reliable data to understand where you are today. Then you can use that knowledge to right-size your portfolio to save millions.

Business-Intelligence-WhiteHowever, even the best tool won’t create results for you on its own. You need the right strategy to achieve value. And time frame is critically important. The sooner you’re on the path to the optimized workplace, the more money you save month over month and year over year.

So what’s the best strategy for reducing time to value and getting the results you need from workplace technology?

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